French-Speaking Junior IT Support Specialist to Malaga

Posted 14 June 2024
Discipline IT
Contact NameDonna Diependaal

Job description

Join us and Shape the Future of our Global Tech Support!

Are you passionate about providing exceptional service to colleagues in a fast-paced fashion environment? Do you thrive in a dynamic environment where every day brings new challenges while having a fun tea to work with?

This is your chance to be part of an exciting journey!

We're developing our global Frontline Support Services department into a top-notch service organization that empowers colleagues worldwide.

What You'll Do:

  • Play a key role in providing tech support to our 2,000+ fashion stores across Europe.
  • Troubleshoot incidents and resolve service requests to keep our colleagues focused on their tasks.
  • Offer remote support for our retail store systems and applications.
  • Ensure all registrations follow established guidelines (ITIL).
  • Encourage user adoption of self-service solutions.
  • Provide expert advice and guidance on applications and systems.
  • Help us continuously improve our global Tech Service Desk.
  • Champion user needs within the Tech department and see tickets through to resolution.

What you Bring:

  • Experience with POS systems (a plus).
  • Fluent in French and English (every other extra language is a bonus!)
  • A solid understanding of troubleshooting hardware and software.
  • Familiarity with network concepts.
  • Excellent analytical and problem-solving skills.
  • Outstanding interpersonal skills and a team player attitude.
  • Strong written and verbal communication skills.
  • Ability to work a flexible schedule, including some weekends.
  • Passion for IT and technical solutions.

Why You'll Love Working Here:

  • Private health insurance from day one!
  • Generous vacation package (25 days + national holidays).
  • €120 voucher to spend on clothing from our brands.
  • Regular opportunities to purchase clothes from our brands at a discount.
  • On-site subsidized cafeteria service.
  • Fun social events and team-building activities.
  • The chance to work remotely 2 days per week.
  • A dynamic work environment with a positive and informal atmosphere.
  • Comprehensive onboarding program and ongoing training opportunities.

Ready to join a passionate team and make a real impact? We look forward to hearing from you!



About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world.

Over the past 2 years, we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.