Onsite Network Support Engineer (Telecom OSS/BSS) for Global IT leaders in Denmark (Aarhus or Copenhagen)
About company:
Our client is a global leader in next-generation digital services and consulting. They enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, they expertly steer their clients through their digital journey. They do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change.
About the role:
As a Senior Consultant, you are an expert at contributing to different phases of the consulting lifecycle. You will be intensely involved in; you will define the problem, propose and refine the solution. You will also play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability-building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Responsibilities:
Monitoring and controlling networks from a central location.
Handling Incidents, Change Management, Processes
Handling SLA time (Response, Escalate, Notify, resolution)
Technical proficiency in Core Telecommunications & OSS/ BSS for Layer 1, Layer 2 and Layer 3 transport network & services
Minimum 8 years’ experience in a similar role within the telecommunication sector
Experience in using network monitoring tools – HP NNMi 8.13/9.10, HPE vTeMIP, OPM etc
Experience in using ITSM or Ticketing system (Service Now, HP-ITSM, Remedy)
Technical skills: Linux, SQL
ITIL certified
Proficiency in English Language
Personal Besides the professional qualifications of the candidates, we place great importance in addition to various forms of personality profile. These include:
High analytical skills
A high degree of initiative and flexibility
High customer orientation
High quality awareness
Excellent verbal and written communication skills
IT Jobs Worldwide
IT Jobs Worldwide is a professional recruitment company that focuses on connecting IT talents with the most exciting vacancies worldwide. We specialize in specific IT areas including Java, PHP, .NET, Python, JavaScript, Swift, Objective-C, Kotlin, Dart, QA and Testing, Data and BI, and Infrastructure.
IT Jobs Worldwide is part of the Worldwiders brands, with more than 80 colleagues all over Europe. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. With over 300 clients in over 30 countries, our recruitment solutions are tailormade and set up to add value that benefits the matchmaking process.
